Changes for orders being sent to the USA

Following a directive from the US government, from 29 August 2025 all goods entering the USA will now have taxes applied and the previous de minimis of below $800 no longer applies. The taxes applied will be the taxes of the country of origin of the item(s).

From 29 August 2025, customers in the USA must pay the taxes before their order(s) can be delivered to the USA. As part of customs and other documentation that we have to submit to our postal carrier (An Post) when sending orders to the USA, it is now mandatory that we provide An Post with the email address of the US customer for all orders being sent to the USA.

The customer’s email address will be used by An Post International Logistics Partner to contact the customer and request payment of taxes, along with an administration fee before the order can be delivered. A time frame of 5 calendar days will apply for the customer to pay. Once paid, the parcel will be delivered to the USA. If not paid, the item will be returned by An Post to us. There will be no refund of postage fees for orders returned by An Post to us.